Frequently Asked Questions
SHIPPING
Do you deliver across the UK?
Yes, we deliver to all areas within the United Kingdom.
How long does delivery take?
Delivery usually takes 2 to 4 working days after your order is confirmed.
Do you offer next-day delivery?
Yes, next-day delivery is available for select items at extra cost.
Can I track my parcel?
Yes, you’ll receive a tracking link via email or SMS once your order is dispatched.
PAYMENT
What payment methods do you accept?
We accept Visa, Mastercard, PayPal, and most major UK debit/credit cards.
Is online payment safe?
Absolutely. Our site uses SSL encryption and secure payment gateways to protect your data.
Can I pay in instalments?
Currently, we don’t offer instalments, but we may add Buy Now, Pay Later options soon
Order & Retunrs
How do I place an order?
Browse your items, add them to the basket, and complete checkout with your UK delivery address
Can I cancel my order?
Yes, you can cancel before dispatch by contacting our support team.
What if I receive the wrong or faulty item?
Please report any issue within 48 hours. We’ll arrange a free return or replacement.
What is your return policy?
We offer a 14-day return policy for unused items in original packaging.
How will I get my refund?
Refunds are processed to your original payment method within 5–7 working days after return approval